iPod touch problem – crashing iTunes

Problem I had with my iPod touch which wasn’t documented anywhere I could find it, so is now documented here.

Symptom:

On connection iPod Touch 2g to computer and attempting to run iTunes, it would crash with the error “Shut down unexpectedly”

Fix:

In order to fix this I first did a factory reset on the iPod. This is done by holding both buttons and then switching off. Then switch it back on holding the home button.

After a moment you should get the “Connect to iTunes” message on the iPod. Follow this instruction.

Once connected iTunes will recover the iPod then you can restore one of your backups. At that point it’s just a case of re-syncing and then you’re ready to go.